Synergy Money Coach Ltd Privacy Policy 

Synergy Money Coach Privacy Policy 

Effective Date: May 25th,2025 

Last Updated: November 17th,2025 

1. Our Commitment to Privacy 

Synergy Money Coach values your trust and is committed to protecting your personal information. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This policy explains how we collect, use, disclose, and safeguard your information. 

2. Information We Collect 

We may collect: 

• Personal identifiers: Name, email, phone number, address. 

• Financial information: Budget details, spending categories, historical statements (last 12 months). 

• Other information: Goals, preferences, and communication history. 

We do not collect sensitive financial credentials (e.g., banking passwords). 

3. Purpose of Collection 

We collect personal information to: 

• Provide personalized money coaching services. 

• Develop spending strategies and financial plans. 

• Communicate updates and recommendations. 

• Comply with legal and regulatory requirements. 

4. Consent 

We obtain your informed consent before collecting, using, or sharing your information. By engaging our services, you agree to this policy. You may withdraw consent at any time by contacting us. 

5. Data Sharing 

• No Third-Party Sharing Without Permission: We do not share your data with any outside source without your written consent. 

• Professional Collaboration: We may share non-sensitive information (e.g., strategy summaries) with professionals on your team (such as mortgage brokers or realtors) only if you have given prior permission or are included in the conversation. 

• Sensitive financial data will never be shared without explicit consent. 

6. Limiting Collection, Use, and Retention 

We only collect information necessary for the purposes stated above. Your data is retained only as long as required to fulfill these purposes or comply with legal obligations. 

7. Safeguards 

We use appropriate security measures to protect your information, including: 

• Encrypted storage. 

• Restricted access to authorized personnel. 

• Secure communication channels. 

8. Your Rights 

You have the right to: 

• Access your personal information. 

• Request corrections. 

• Withdraw consent. 

• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated. 

9. Contact Us 

For questions or privacy-related requests, contact: 

Email: [email protected]